Privacy Policy

1. General
This privacy policy explains how NorthLab Photonics AB (Company Reg. No. 556752-5208) collects, uses and protects personal data through our website. We respect your privacy and process all personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

2. What personal data we collect:

We only collect personal data that you actively provide via our contact form, such as:

• Name
• Email address
• Phone number
• Any information you include in your message

Providing your personal data via our contact form is voluntary, but necessary for us to respond to your inquiry. If you prefer, you are welcome to contact us directly via email or phone instead.

3. Purpose of processing

We process your personal data based on the following legal grounds:

• To respond to your inquiries and follow up on business-related communication – based on our legitimate interest in maintaining business communication.
• To provide information about our fiber optic services and products – based on your consent, when applicable.

4. Cookies
We use Cookiebot to manage cookies on our website in accordance with the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive.

When you visit our site, you will be presented with a cookie banner that gives you detailed information about the cookies we use, including their purposes, providers, and storage durations. You are given the option to accept all cookies, accept selected categories, or reject non-essential cookies entirely.

Only cookies that are strictly necessary for the functioning of the website are set automatically. All other cookies require your explicit consent before being activated.

You can at any time change or withdraw your consent by clicking the cookie icon in the bottom left corner of the screen.

For more detailed information, including the list of cookies used, please see the Cookiebot banner which is accessible by clicking the cookie icon and Change Your Consent.

5. Sharing of personal data

We do not share your data with third parties except for:

• Service providers we use for analytics, CRM and communication, such as UpSales
• Technical service providers who support the functionality and maintenance of our website

We may also share your information with our trusted partner 3SAE Technologies Inc. when relevant to your inquiry or requested service.

All providers are bound by data processing agreements and only handle your data as instructed by us.

6. Data retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, such as responding to your inquiry or maintaining business communication.

Personal data submitted via our contact form is typically stored for a maximum of 12 months, unless a longer retention period is required by law or for the establishment, exercise, or defense of legal claims.

7. Your rights

You have the right to:

• Access your data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain processing
• Withdraw your consent

Contact us at info@northlabphotonics.com if you wish to exercise any of your rights.

8. Who is responsible for your personal data?

NorthLab Photonics AB is the data controller responsible for the processing of your personal data in accordance with this privacy policy.

Company name: NorthLab Photonics AB
Organization number: 556752-5208
Address: Ryssviksvägen 2B, 3rd floor, 131 36 Nacka, Sweden
Email: info@northlabphotonics.com
Phone: +46 8 788 08 80

9. Supervisory authority

If you believe your data is being handled incorrectly, you have the right to file a complaint with the Swedish Authority for Privacy Protection (IMY) – www.imy.se